Support

We're here to help. Reach out to our team for any questions, issues, or feedback about our products and services.

Contact Support

Email: contact@minibee.pro

Response time: within 48 business hours

For faster assistance, please include in your email:

The app name and version number
Your device model and OS version
A description of the issue
Screenshots or recordings if applicable

Frequently Asked Questions

How do I cancel my subscription?

Subscriptions can be managed directly on your device:

iOS: Settings > Apple ID > Subscriptions
Android: Google Play > Subscriptions

You can cancel at any time. Access continues until the end of the current billing period.

How do I request a refund?

All purchases are processed by Apple or Google:

Apple refunds: visit reportaproblem.apple.com
Google refunds: contact Google Play Support

How do I delete my account or data?

Send an email to contact@minibee.pro with the subject "Data Deletion Request". We will process your request within 30 days.

How do I exercise my privacy rights (GDPR/CCPA)?

Email contact@minibee.pro with the subject "Privacy Request" specifying your right (access, deletion, portability, etc.). We will respond within 30 days.

I found a bug. How do I report it?

Email contact@minibee.pro with the app name, device info, and a description of the issue. Screenshots welcome.